Alacriti

Tomorrow's Money Movement. Today.

Intuitive, Unified Payments & Money Movement Experiences on a Scalable Cloud-based Platform
Alacriti is a leading fintech with a comprehensive unified money movement and payments platform, Orbipay. We’re dedicated to helping FIs accelerate their digital transformation. Built on a flexible, cloud-native ISO20022 framework, our array of real time payment solutions allow clients to rapidly deliver money movement experiences and payments innovation that today’s members demand. Orbipay seamlessly integrates loan payments with the Q2 Platform.

Features & Benefits

Payment Channels

Improve member satisfaction, reduce costs, and adapt quickly to changing organizational needs with a comprehensive set of secure and convenient payment channels. Orbipay EBPP’s self-service Member Portal is accessible from any device including desktop computers, tablets, and mobile phones.

Payment channels include:

  • Guest Payments: Authenticated one-time payments; no enrollment required
  • Enrolled Payments: Authenticated member payments made via the web portal; enrollment required
  • Interactive Voice Response (IVR): Accept payments over the phone with hosted IVR services.
  • Pay by Text: Accept payments via SMS text messages.
  • Agent: Call center agents or at-the-counter staff can process payments in-person or over the phone using Payment Center.
  • Walk-In: Accept walk-in cash payments at 30,000 MoneyGram locations across the country, including Walmart and CVS.
  • Chatbot: Accept payments via AI chatbot Ella through web, Facebook Messenger, and intelligent personal assistants (Amazon Alexa and Google Assistant).

Payment Methods

Accelerate receivables, drive member satisfaction, and quickly adopt emerging payment types and channels.

Payment methods include:

  • Card payments
  • ACH: Supports ACH payments for members that prefer to pay directly from bank accounts, whether house accounts or external accounts.
  • Cash, Checks, and Point-of-Sale (POS) Payments: In-person cash, check, and POS payments can be recorded in Orbipay EBPP.

Payment Options

Deliver flexible, convenient payment options tailored to the needs of your credit union and your members, and support unique billing and payments needs across different lines of business through a single platform.

Payment Options include:

  • One time
  • Recurring
  • Autopay
  • Skip a Pay

Payment Center

Provide your member service staff the ability to access profiles, view payment history, schedule and manage payments on behalf of members, view reports, and perform other day-to-day service tasks through role-based user access. All your members’ billing and payments information is easily accessible in Payment Center.

Hosted Payments Form

Accept payments directly from your website, without the burden of PCI DSS compliance, by embedding our ready-made UI and applying your credit union’s branding.

Developer API

Our comprehensive Developer API provides flexible options to integrate your member-facing channels and applications with the Orbipay EBPP platform. API integration options include Web Redirect, SSO, REST, SAML, and Web Services.

Member Portal

Deliver a superior member experience through our fully customizable self-service Member Portal that allows your members to quickly make one-time guest payments or enroll for full-service capabilities.

  • Guest Payments: Members can use an account number and ZIP code, or other identifying information, to make a fast one-time payment without needing to login.
  • Enrolled Payments: Members enrolled in the full-service portal can view payment history, manage billing statements and funding sources, select payment options (one-time, recurring, or autopay), and sign up for alerts and notifications.

Bill and Invoice Presentment

Present summary and detailed bill and invoice data to members within the Member Portal, customized with your credit union’s branding. Members can also view and download PDF versions of their bills.