Delight Customers Where They Are: On Their Screen.

Glia’s Digital Customer Service platform helps you serve customers in a digital world with communication choices including chat, voice, video, on-screen collaboration & AI-enabled assistance.
Glia is reinventing how you serve customers. Digital Customer Service enables you to: Use any channel and start the conversation anywhere Seamlessly transition across digital channels Co-pilot conversations and guide customers along the way Meet your customers where they are on their journey using the communication channel of their choice: on screen voice, chat, phone, video, social, or SMS.

Features & Benefits

Support customers where they are on your web and mobile properties

Seamlessly take them where they need to go & guide them along the way

Reduce visitor effort & friction

Add visual clarity to interactions

Enhance customer & agent satisfaction

Increase conversions