Unified Applications Experience

A unified platform serving the suite of consumer banking products ensures new and existing members are greeted with the digital ease they expect from relevant financial service providers - regardless of their financial need. Reduce the inherent operational and vendor management overhead that accompanies disparate systems for deposits and loans, and establish deep, multi-product relationships with new and existing members, in just a few clicks.

Recapture

After capturing consent, deposit and loan application journeys investigate opportunities to help consumers save money by refinancing consumer debt held by other creditors. Clutch cross-references the CU’s rates sheets, and surfaces a list of terms to choose from complete with potential payment savings. An easy “click-to-submit” process helps consumers quickly increase the value of their membership.

Fulfillment Automations

Accelerate funding by automating cumbersome processing tasks, eliminate frustrating phone tag, and replace documentation requirements with verified, direct-from-source data.

Examples:

• Self-served identity verification with automated document verification
• Multiple account funding options, including fund by card
• In-session e-signatures for loans, and digital account agreements for accounts
• Automated payoff statements for auto loans refinances
• Automated title documents (ownership, liens, brands, VIN, etc.)
• Vehicle valuations and original window stickers

Marketing Automation

Clutch provides Credit Unions with a marketing success manager who assists in building pre-approval campaigns, automated re-targeting campaigns through email, text and direct mail and builds a complete marketing strategy with you to ensure you're driving as many members into your loan, deposit and membership applications as possible.

Fraud Prevention, IDV, and KYC Policy Orchestration

Access an orchestration platform complete with hundreds of pre-build integrations to data providers to create fraud prevention strategies that help you grow with confidence. Consult with industry experts to develop, test and manage effective policies to stay ahead of fraudsters.

• Reduce false positives
• Increase efficacy of fraud prevention policies
• Reduce manual adjudication
• Combat human fraud farms and bot attacks
• Remove IDV application interruptions that lead to legitimate consumers abandoning applications

Q2 Integration

Clutch has pre-built integrations to Q2’s digital banking solution, accelerating speed to value/speed to market, and reducing resourcing requirements on Credit Unions.

• Authenticated members can initiate loan and deposit account applications from within their online banking session
• Pre-fill personal identifying information directly into the loan and/or deposits application
• Create unique IDV strategies (optional) for authenticated members to reduce data service costs
• Allow new to CU members to enjoy a seamless online banking enrollment process with reduced data entry burdens