Communicate with your customers/members using:
Simple and easy to use web and mobile employee dashboards your staff will also enjoy.
Conversation threads continue beyond sessions and context fosters a relationship-based model and loyalty.
Create a one-to-one relationship between your customer/member and their banker as a single point of contact. SME's can then be invited to conversations as needed, or possibly start out as their preassigned banker in different situations (small business, commercial).
Conversations are analyzed and industry-leading AI provides real-time insights into what your customers/members needs are, opening opportunities to provide bespoke and timely solutions.
The relationship model allows for bankers to proactively reach out to their customers/members to seamlessly offer assistance without having to wait to be contacted.
Being integrated through Q2's Innovation Studio means that Agent IQ can be enabled for Q2 clients within days. No SOW or similar is required from the client, and Agent IQ will manage the set-up and configuration with the Q2 team. Agent IQ generally recommends an end-to-end project timeline of 6-8 weeks.