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Agent IQ

Lynq® by Agent IQ is an AI-powered relationship banking platform that helps financial institutions grow by deepening relationships beyond the branch. Fully integrated within Q2 eBanking for seamless SSO, it lets account holders engage with their own personal banker anytime, anywhere. The platform adapts to your unique operating model enabling tailored experiences by segment while AI reduces costs, boosts engagement, and drives product adoption.

AI AI-powered self service Co-browsing Mobile messaging

Boost.ai

Boost.ai provides automated customer service for leading financial institutions globally. Our customers are able to improve customer satisfaction while cutting costs. Available 24/7, and delivering on the promise of conversational AI at scale, our virtual agents free up valuable time for your internal teams, can seamlessly transfer to a live agent, and cover a wide range of topics, while maintaining 90%+ resolution rates. In fact, 85% of our customers reach a positive ROI within 3 months.

Conversational AI Chatbot Voicebot Customer Experience

Clinc Virtual Banking Assistant

The Virtual Banking Assistant is powered by Clinc’s patented AI engine, providing an engaging digital experience that increases digital usage and removes high-cost, low-value customer contact. The Virtual Banking Assistant allows banks and credit unions to automate and address the majority of routine requests, freeing up resources to handle more complex and deep interactions. Users can check balances, make payments, transfer money, review transactions, and much more.

Chat Bot Chatbot Virtual Assistant Conversational AI

directlink

Directlink is a leading-edge voice + digital banking platform. Powered by conversational AI technology, Directlink enables banks and credit unions to deploy and manage intelligent virtual assistants across channels - optimizing customer service via hyper-personalized interactions. Directlink offers integrations with cores and fintech solutions to orchestrate a connected ecosystem within your tech stack. Directlink makes connecting with your customers easy, seamless and affordable.

conversational banking intelliegent virtual assistant Contact Center Automation Digital Customer Service

Eltropy

Serve your members & customers in the channel of their choice-Text, Chat, Digital Audio, Video, Phone. Automate over 40% of your front-line issues across all channels and unlock actionable insights from voice and digital data with the industry’s only AI and Digital First Contact Center solution designed for Credit Unions and Community Banks and pre-integrated with the Q2 Digital Banking Platform. Rated # 1 by CUNA Strategic Services for Texting and Omni-Channel Solution

Floatbot.AI

Floatbot.AI is an Enterprise-Grade, No-Code Voice AI Agents + Human-in-Loop Platform to Streamline Banking Operations with LLM-powered Multi-Modal Conversational AI Agents (Voice AI, Text AI, Chat AI, Email AI) & Real-Time AI Agent Assist (Copilot). Trusted by retail & corporate, regional, challenger banks, financial institutions. We cover a wide range of use cases – digital user onboarding; self-serving options for customers via AI Agents; digital sales; customer support; and more.

Conversational AI Artificial Intelligence Chatbot Conversational Banking

Glia

Redefine how you interact with customers. The Glia Interaction Platform enables you to: use any channel and start the conversation anywhere, seamlessly transition across digital channels, co-pilot conversations and guide customers along the way Meet your customers where they are on their journey using the communication channel of their choice: on screen voice, chat, phone, video, social, or SMS.

Conversational Banking Chat CoBrowsing Digital Experience

KAI Consumer Banking

KAI Consumer Banking provides digitally engaging experiences to users through a firm’s branded digital assistant. With deep financial expertise, KCB eliminates the need for costly ramp-up time and comes with everything firms need to customize, maintain, and grow their consumer banking digital assistant. Right out of the box, KCB includes skills focused on banking experiences like Account Information, Transaction Search, Balances & Payments, Credit Card Servicing, Financial Wellness, and more.

Conversational AI Chatbot virtual assistant digital engagement

Kore.ai BankAssist

Kore.ai's BankAssist is the intelligent virtual assistant built with Conversational AI capabilities that deliver a personalized, conversational banking experience through a wide range of voice, SMS, and digital channels. It comes pre-trained with 200+ retail banking use cases to handle the most critical customer queries, transactions, and requests.

Artificial Intelligent (AI) Chat & Conversational Banking Virtual Assistant Digital

Linklive

Customers and members expect service that is high-touch and available around the clock. LinkLive solutions allow you to be there by offering an elegant and frictionless solution that you need to deliver optimal CX. LinkLive is purpose-built for financial professionals that need compliant communications solutions, especially in the contact center setting. Trusted by over 1,100 financial institutions, the LinkLive platform empowers banks and credit unions to deliver positive customer experiences.

digital customer engagement digital engagement chat voice

Posh

Posh democratizes banking with conversational AI for self-service. Alleviate call volume & wait times. 24/7 access to banking services & lead-gen opportunities without compromising VIP service.

AI Conversational AI Credit Union Banking

Silverline’s Authenticated Chat

Silverline’s Authenticated Chat for Q2 Online Banking delivers an efficient and secure way for Salesforce and Q2 customers to leverage two key technologies to better serve their clients. Our solution allows Q2 clients to seamlessly enable Salesforce Chat functionality within Q2’s online banking experience. Silverline leverages insights acquired through thousands of engagements and real-world expertise gained across the Financial Services industry.

Talkative

The Talkative App lets you embed your existing chat widget into Q2. Use GenAI, chatbots, live chat, video chat, SMS and more to engage members.

Talkdesk

Talkdesk introduces a seamless, integrated solution that enables businesses to engage with their customers online in real-time. Embed Talkdesk Autopilot for Banking directly into your Q2 home online banking and mobile app for clients to initiate chat conversations, perform self-service tasks, or interact with customer service representatives without leaving their banking platform.

payments chat

Unblu

Unblu is the leading digital interaction platform that’s fine-tuned for the financial services industry. Fully integrated into the Q2 e-banking application, Unblu is centered around four pillars – conversational AI, messaging, video & voice, and collaboration – we help retail banks, commercial banks and credit unions to provide faster, more secure customer service experiences.

Conversational Banking Video Chat Co-Browsing