Finn AI supports a wide range of API-driven user journeys, and they're being integrated with Q2 Caliper APIs.
What does this mean for you? Your users can complete their banking tasks directly with the chatbot, just like they were chatting to their personal banker or an agent in the branch. It's an unparalleled level of convenience and simplicity that was previously only available from the top 6 national banks.
The Finn AI integration allows existing Q2 Caliper SDK customers to deploy the Finn AI chatbot to their digital banking platform with no development effort required. Users can access the chatbot for content responses in the full library of Finn AI User Goals, as well as navigation assistance to any pages within the Q2 digital banking channel.
With Finn AI, users of Q2-based financial institutions can get friendly, automated assistance for hundreds of requests such as: change my address.